How to Optimize BSP and GDS Settlement Control

Today, the profitability of travel agencies depends not only on sales volume, but also on how efficiently ticket issuance is controlled. Due to its volume and technical complexity, airline ticket administration is often one of the greatest sources of administrative errors and revenue leakage. SITI, Pentaware’s cloud-based management platform, has become an essential strategic solution for professionalizing the settlement workflow and ensuring complete financial transparency.

Native Connectivity: GDS Integration

Operational efficiency begins at the source of the data. For a travel agency to operate with speed and accuracy, its management system must integrate seamlessly with Global Distribution Systems (GDS). SITI provides native integration with Sabre, Amadeus, and Travelport, allowing booking and ticketing information to flow automatically into the back-office system.

This synchronization eliminates manual data entry, significantly reducing human error and ensuring that every issued ticket is instantly recorded in its corresponding file. With robust interfaces and APIs, agencies gain immediate visibility into their operations, enabling detailed tracking from the initial quotation through to final settlement.

The Importance of BSP Reconciliation

One of the most critical aspects of airline ticket management is reconciliation with IATA’s Billing and Settlement Plan (BSP). SITI simplifies this process through an automated reconciliation tool that compares the agency’s internal records with the data provided by the BSP.

This functionality is essential for discrepancy control and settlement management because it identifies differences in fares, taxes, or commissions before payments are processed. To support this process, the system includes visual control indicators, allowing administrators to quickly identify any inconsistencies. This level of automation not only saves valuable time but also ensures that the profitability calculated for each file reflects the true profitability of the business.

Advanced TASF and Cross-Coupon Management

Administrative complexity increases when service fees and multiple payment methods are involved. SITI is designed to manage Travel Agency Service Fees (TASF) with precision, providing transparent control of these charges for both the agency and the end customer.

In addition, the system efficiently handles cross-coupon transactions, organizing operations that involve multiple credit cards or payment methods. All these activities are automatically reflected in accounting entries, general ledgers, and financial statements, ensuring that the company’s accounting accurately represents its financial position without requiring additional manual intervention.

Finally, thanks to its fully cloud-based and portable architecture, SITI provides complete operational control from any location and on any device. Backed by more than 20 years of Pentaware’s industry experience, SITI enables travel agencies to transform a heavy administrative workload into a streamlined, efficient process, gaining greater control over costs and maximizing competitiveness in today’s travel market.

PentaWare Group SA

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