Everything You Need to Know About Managing Your Airline Tickets with SITI

For travel agencies, managing airline tickets is often one of the greatest operational and financial challenges. The need for accurate data entry, payment reconciliation, and commission tracking requires tools that not only automate processes but also ensure complete reliability and security of information.

GDS Integration: Automation from the Source

Efficient airline ticket management starts with seamless connectivity. SITI offers native integration with the leading Global Distribution Systems (GDS), including Sabre, Amadeus, and Travelport. This integration allows booking and ticketing information to flow directly into the management system without manual data entry, significantly reducing the risk of human error.

By receiving real-time information through interfaces and APIs, every issued ticket is automatically recorded in its corresponding file, enabling complete tracking from the initial quotation through the traveler's return.

BSP Reconciliation and Discrepancy Control

One of the most critical aspects of airline administration is Billing and Settlement Plan (BSP) reconciliation. SITI simplifies this process through an automated reconciliation tool that compares the agency's records with the information provided by IATA.

This functionality is essential for settlement management and discrepancy control, allowing agencies to quickly identify differences in fares, taxes, or commissions before payments are processed. By automating this comparison, administrators can efficiently manage adjustments and credit notes, ensuring that the profitability calculated for each file accurately reflects the true profitability of the business.

Advanced TASF and Cross-Coupon Management

Air travel services often involve additional service fees and complex payment scenarios. SITI is designed to handle these requirements through comprehensive Travel Agency Service Fee (TASF) management, enabling agencies to invoice and control service fees transparently for both the agency and its customers.

The system also simplifies the management of cross coupons, helping agencies organize transactions involving multiple payment methods or credit cards—whether company-owned or third-party—within a single booking.

This level of operational detail ensures that accounting records—including automatic journal entries, general ledgers, and financial statements—accurately reflect the company's financial position.

360° View and Cloud-Based Profitability

Thanks to its fully cloud-based architecture, SITI provides secure access to business information anytime, anywhere, from any device.

Its 360° View consolidates airline tickets, hotels, vacation packages, and transfers into a single file, enabling centralized analysis of costs, selling prices, and overall profitability.

Backed by more than 20 years of Pentaware's global experience, SITI helps travel agencies streamline operations, save valuable time, and improve team performance through instant access to reliable information.

Managing airline tickets with SITI means gaining greater control, transparency, and, above all, financial peace of mind.

PentaWare Group SA
Solutions That Empower Your Business.